Privacy Policy
1. Information We Collect
Stockity collects various types of information that you provide directly as well as data collected automatically during your interaction with the platform. This includes name, email, phone number, identity verification documents, IP address, device characteristics, login history, transaction activity, language preference, cookies, and behavioral data. The collection process ensures regulatory compliance such as AML and KYC requirements.
2. How We Use Your Information
The information collected is used to enhance service quality, ensure secure transactions, improve user experience, optimize platform features, detect fraudulent activities, comply with legal obligations, and ensure overall platform safety. Data may also be used for internal analytics, feature development, and system performance evaluation.
3. Data Protection Measures
We apply strong security protections including encryption, firewalls, intrusion detection systems, continuous monitoring, and strict access control. While we strive to ensure the highest security standards, no online system is completely risk-free. Users are strongly advised to apply personal precautions such as using strong passwords, enabling two-factor authentication, and avoiding unsecured networks.
4. Data Sharing
Stockity does not sell or trade personal data to third parties. However, information may be shared with regulatory authorities, financial institutions, technology partners, analytics providers, or security organizations to comply with legal and operational requirements. All data sharing is conducted securely and only when necessary.
5. User Rights
Users have the right to access, correct, delete, or restrict the processing of their personal data in accordance with applicable laws. Users may request information regarding how their data is processed. For safety reasons, identity verification is required before processing any request.
6. Financial Data Security
Stockity does not store sensitive financial information such as full bank card numbers. All payment-related information is handled by certified payment providers using international security standards (PCI DSS). Users must ensure that their payment method belongs to them.
7. Data Retention
We retain user data as long as the account remains active or for the period required by law. Once the retention period expires, data will be deleted, anonymized, or restricted. Some information may still be stored to comply with legal obligations or prevent fraudulent activity.
8. Cookies and Tracking Technologies
We use cookies, pixel tags, and other tracking technologies to understand user behavior, enhance functionality, and improve security. Users may disable cookies in their browser settings, but doing so may limit access to certain platform features.
9. Third-Party Data Sources
We may receive additional data from third-party service providers such as identity verification companies, analytics platforms, or technical partners. This information helps strengthen verification accuracy and improve system security.
10. International Data Transfers
In some circumstances, your data may be processed or stored in data centers located outside your country. Stockity ensures that all international transfers comply with security standards and legal frameworks by applying strong protection measures such as encrypted channels and legal contracts.
11. Children’s Privacy
Stockity does not offer services to individuals below the legal minimum age. We do not knowingly collect data from minors, and if such data is identified, it will be removed immediately.
12. Updates to This Policy
This privacy policy may be updated periodically to reflect regulatory changes, operational needs, or improvements to our platform. Significant updates will be communicated through notifications or email.
13. Contact Information
If you have questions or requests regarding our privacy policy, you may contact customer support through the official platform help center or our designated support email.