Stockity Privacy Policy – Data Protection & User Information Handling

1. Information We Collect

Stockity may collect various types of data, including information you provide directly as well as data collected automatically while using our platform. This information may include your name, email address, phone number, identity documents for verification purposes, IP address, device type, login history, transaction activities, language preferences, and behavioral data such as pages visited and interactions performed within the application. The collection of this information helps support platform operations and ensures compliance with applicable regulations, including Know Your Customer (KYC) and Anti-Money Laundering (AML) policies.

2. Purpose of Using Information

The data we collect is used for various operational needs of the platform. This includes improving service quality, personalizing the user experience, providing technical support, strengthening security systems, and monitoring activities in real time to detect and prevent potential misuse or fraud. In addition, the information may also be used for internal analysis, development of new features, and evaluation of overall system performance and stability.

3. Data Protection and Security

Stockity implements a range of security measures to protect user data, including encryption, multi-layer firewall systems, continuous system monitoring, and restricted internal access to sensitive data. Although we strive to maintain a high level of security, users should understand that no digital system is completely risk-free. Therefore, we recommend using strong passwords, enabling two-factor authentication (2FA), securing personal devices, and avoiding the use of unsecured public networks.

4. Information Sharing

Stockity does not sell or trade users’ personal information with third parties. However, in certain circumstances, data may be shared with relevant parties such as legal authorities to comply with regulatory obligations, financial institutions involved in transaction processing, technology service providers supporting platform operations, and analytics partners that help improve our services. Any data sharing is conducted in a limited manner and only for legitimate purposes related to platform operations.

5. User Rights

Users have the right to access, update, or request the deletion of their personal information in accordance with applicable laws. Users may also request restrictions on data processing or object to the use of certain non-essential data. To maintain account security, any request to modify personal information may require identity verification by our support team before being processed.

6. Financial Information Security

To ensure transaction security, Stockity does not store sensitive financial information such as bank card details directly on its internal servers. Financial information is processed through payment service providers that comply with international security standards such as PCI DSS. Users are also advised to ensure that the payment methods used belong to them personally to prevent potential misuse or unauthorized activities.

7. Data Retention

User data will be stored as long as the account remains active or for the minimum retention period required by applicable regulations. After this period ends, the data may be deleted, anonymized, or permanently deactivated. In certain cases, some information may be retained for legal purposes, dispute resolution, or the prevention of system abuse.

8. Cookies and Tracking Technologies

Our platform uses cookies and other tracking technologies such as pixel tags to enhance the user experience and collect analytical information. These technologies help us understand how users interact with the platform, improve system performance, and maintain the security of login processes. Users can manage or disable cookies through their browser settings; however, some platform features may not function properly if cookies are disabled.

9. Data from Third Parties

In certain situations, Stockity may receive additional information from third-party service providers such as identity verification services, analytics platforms, or technology partners. This information is used to improve verification processes, conduct risk analysis, and detect activities that may violate platform policies. All external data is processed in accordance with applicable privacy policy standards.

10. International Data Transfers

Some user data may be processed or stored in data centers located outside the user’s country of residence. In such cases, Stockity ensures that international data transfers comply with global security standards and applicable legal mechanisms. Additional safeguards such as formal agreements and advanced encryption are used to protect data during the transfer process.

11. Children's Privacy

Stockity services are not intended for individuals who have not reached the legal age according to the laws of their respective jurisdictions. We do not knowingly collect data from minors. If it is discovered that such information has been collected without proper authorization, it will be promptly removed from our systems.

12. Policy Changes

Stockity may update this Privacy Policy from time to time to reflect service developments, regulatory changes, or operational needs. Users are encouraged to review this page periodically. If significant changes occur, users may be notified via email or through notifications within the platform.

13. Contact

If you have any questions, requests, or complaints regarding this Privacy Policy, you may contact our customer support team through the official help center available on the platform or via the provided support email address.